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Vletonline T.
Private tutor in Manila, Philippines
Education
Masters in Mass Communications (major in Communication Research)
Experience
2011 – present English Communication Trainer Oeridian Training Solutions Call Center Academy of the Philippines, Mandaluyong City Developed and prepared English lessons for the center Developed and designed laboratory work for the trainees Teach and handle various ECT classes Coach students on how to arrest their communication problems for them to speak English better 2009 – 2011 Operations Manager VOIM English Corporations, Ortigas Center, Pasig City Developed a systematic and relevant hiring system for VOIM Developed the VOIM English Teaching Approach Developed performance evaluation and operations evaluations for company Enhanced operations procedure and management performance to meet company objectives Developed a systematic and relevant QA System for online teaching Initiate programs and actions to improve quality service and stability Developed concepts of teaching and student evaluations to check and track student’s performance Initiate changes on material development and content development Improved not only Manila operations but Cebu operations as well Trained teachers on how to teach English effectively Developed the teacher’s speaking test Strengthen teamwork and accountability Revised company policy and rules and regulations making them more responsive and relevant Made training presentation videos for e-training Enhanced attendance monitoring and performance monitoring system